Typically training for estheticians has never been great at teaching actionable process, especially when it comes to managing people. We need to get better at this as an industry, and as individual spa owners. Enter the Span of Control Theory the area of activity or number of functions, peo...

Decision fatigue, what is it and are you suffering?  Decision fatigue might be a new concept for you. Maybe you've heard it before but you never felt it pertained to you? Could it be why you are struggling, why you are feeling the way you are where decision making suddenly feels like an impossib...

Working with the energies of the seasons is a strategy I implemented in my own business this past year and it has worked wonders. Experimenting with the different seasons and their meanings is a great way to work through your year and keeping present and committed to growth without the feeling of...

If you feel like everything needs fixing. If you are always going round the hamster wheel. You will feel like you are running yourself ragged, you will feel overwhelmed and busy, but you will never feel accomplished. The myth of multitasking. Context switching, jumping from one subject to the n...

Are you seeing a disconnect between your monthly goals and your end of the month outcomes? Does it feel like a lot of effort and no pay off?  Are your sales numbers too big? Is it overwhelming to you and your team? Smaller numbers feel attainable. Break it down. Change goals from ...

You're busy. We are all busy. So busy, that the idea of creating systems seems overwhelming and impossible. Our time and mental bandwidth are taxed and when we are in that space its hard to see value. But, I know when we create systems, as unsexy as it is, it creates  repeatable results.  System...

Come January the busy overwhelm and burnout from December will be long gone and you are left with a quiet month, lots of pressure, and no plan. Start to consider what you have the mental bandwidth for.  What can you pause, what should you push? Are you lying to yourself about what you can do, or...

When things are busy we often feel like or decide we don't have time for anything, especially not the list of "to-dos" for our business that we very specifically DO NOT want to do. Do you know how to prioritize? Make a choice on what to pause on and what to push. This is not the same as avoidin...

Last week I taught a 90-minute webinar about what works and what’s changing when it comes to social media ROI for spas. So it may surprise you when I say, although social media marketing has been a brilliant opportunity for spas to increase their visibility, I would never advocate to put your eg...

Are you a Planner?  An Organizer?  Maybe you can relate to what I'm about to share.  Or maybe you are terrible at organizing.  Either way, you need to hear what I have to say about yearly strategic planning and why I've decided to ditch this annual commitment. I've had an innate obsession with p...