Do you feel like all you do is work in or on your spa business? If you feel like you are completely overwhelmed, working way too much and basically not loving what you do anymore this is a huge red flag that you need to start systematizing. Usually what has happened is you started your business,...

I want to continue the conversation about spa owner stress and how to minimize it this summer. I know for a lot of you this season is a hectic time, plus there is added pressure if you have kids, and of course, if you want to enjoy some time with friends and family. You may already be feeling li...

The busy summer season is almost upon us so consider this a friendly reminder this is your last chance to check your customer service systems before it's too late to do anything about it. I want to make sure you are well organized and thinking ahead about the systems in your spa business before y...

For those of you who have been in the spa industry for a long time, you know "The Old Way" of hiring. The owner spent a lot of time recruiting and hiring and then training consisted of an orientation of facility and a demonstration of a few treatments - then the new recruit was on their own. But...

Solo estheticians - Your business is growing and you are thinking about hiring someone to pick up the overflow. Maybe you’re excited about this next step or maybe it’s coming from a place of overwhelmed and feeling overworked.  Regardless of your motivation it’s important that you understand the...

It's tax time. I know this time of year can sometimes feel overwhelming for a spa owner so this week I brought Emily Moore from www.beancountery.com on the show. Emily is a certified Profit First accountant who has worked with businesses across the US in the setup, implementation, and strategy, ...

Are you feeling overwhelmed with your sales goals? Perhaps you have a sales system in place but it’s disorganized or maybe you do have a system but it’s still all up in your head? When it comes to creating a system for sales it’s easy to get confused about what’s actually supposed to be in the ...

By now you probably have your December Spa Marketing Plan in place along with a goal for how much you hope your spa earns for the month of December. Today what I want to do is take a deeper look at those numbers to make a stretch goal for your spa and increase your December earnings even more! T...

Are you at (or have you ever been) at a point in your spa business where you feel stuck? You may start feeling like your plans that once seemed well thought out just aren’t panning out, or that you just can’t seem to find the time to really sit and think about plans for the growth of your spa. Yo...

Excuse me for interrupting your poolside pina colada with this brief announcement: September is Coming! Time to get started on your fall marketing! Pre - planning is the key to success later on! I am here to help! I find most owners put off marketing, add it to the bottom of the bottom of the...